Money and the protection of your hard-won customer loyalty are two of the greatest benefits of selling private-brand products. Most private-brand custom manufacturers offer many extremely attractive gross profit margins on their products. Simply put, you keep a lot more money per sale than when retailing items where the markup is a mere 100% or less. Sure some will throw in shipping charges for larger orders and possibly even a discount or free product now and then. But when you compare this to the steady thick margins available in private-brand selections the logic is clear.
Competition in the spa, salon, and beauty products industry is at an all-time high. Day spa signs are sprouting up around us like spring grasses, grocery stores and gift shops have their own little “spa aromatherapy” departments, and .com companies have the huge beauty and wellness market firmly in their sights. It’s becoming increasingly difficult for even large retailers to retain their share of the beauty products market when so many means of access to these goods is now available to their customers. Customer have beauty.com, eve.com, and the now famous Bliss catalog at their disposal and these companies make it very, very easy for your customers to browse and buy at home or work. If you haven’t awakened to this business challenge yet it won’t be far off.
Even more disturbing is a growing trend for suppliers of spa and salon products to begin offering their goods directly to the consumer—your customer. The reason for playing both sides of the fence is simple: it’s far more economical for producers to sell directly to the public than through expensive distributors who must deal with lists of low-volume, slow-paying, support demanding small business owners. That’s you and me folks. Once we have worked to establish a product line in the consumer market it is very tempting to bypass us and sell through e-tailers and home websites. Business is about making money and in a changing world companies must respond decisively and correctly in order to survive.
This is precisely where selling your own brand makes especially good sense. As far as the consumer is concerned the only place to get your brand is from you, whether it be at the retail counter, by mail order, or through your own online store.
So are private-brand, custom products right for your business? Only you can answer this question accurately. But if retail profits, customer protection, and building some real brand-equity into your company investment have any meaning for you, there are fewer options available that can help you better than this can.